For Services: Dial 2-1-1 TTY: (617) 536-5872 Toll Free: (877) 211-6277
 
Dial 2-1-1

Every day, people everywhere in Massachusetts need to find essential health and human services, or community services such as after school programs, a food pantry, or where to secure care for an aging parent. Many face these challenges, but don't always know where to turn for help.

A new statewide phone-based Information and Referral service is ready to help.

Mass 2-1-1 Call Center
Information & Referral Line...
  • Is a free and confidential call

  • Is available Monday - Friday 8am to 8pm

  • Is an easy to remember three-digit telephone number

  • Connects callers to a trained specialist who can provide information about critical health and human services available in your community
For TTY dial (617) 536-5872; from out of state dial (877) 211-6277.
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About Mass211, Inc. Learn more about Mass211 and its relationship to our Massachusetts United Ways and the Massachusetts Association of Information and Referral Services by going to www.mass211.org. The Council of Massachusetts United Ways is a statewide association whose mission is to advance the United Way movement in the Commonwealth. In addition to focusing on critical needs in their own communities, our United Ways are partnering to support statewide 2-1-1 service,